All American Auto Parts (AAAP) is committed to delivering quality products and services to our valued customers. If you need to return your online purchase please follow the steps below.
CHANGE YOUR MIND OR MAKE AN INCORRECT CHOICE…
Return Eligibility – To return you purchase the part/s must:
- Be returned within 30 days of purchase, as per invoice date.
- Include the original invoice
- Be in their original and undamaged packaging
- Be in their original unused condition
- Have not been used or installed
- Not be a specially ordered part, not usually stocked
Please complete this returns request form. One of our team will contact you immediately during business hours upon receipt of the returns request to facilitate your return.
Your item may be returned for a refund, exchange or credit, minus the original shipping costs.
Shipping on returns:
Postage costs for returns not covered under Warranty are the responsibility of the purchaser.
NOT WHAT YOU ORDERED OR DAMAGED IN TRANSIT…
Every order despatched by AAAP is doubled checked for accuracy and packed with care. If your despatch was one of the very rare cases of being either incorrectly picked or damaged in transit please contact us, using this contact form. One of our team members will contact you immediately during business hours.
For despatches with incorrect parts, we will ensure the correct parts are despatched to you as soon as possible. Return of original parts will be arranged by AAAP.
For despatches damaged in transit, photographs of the damaged parts will need to be supplied to facilitate the replacement process.
All American Auto Parts only stocks and sells quality products to our valued customers and we warranty all our products for manufacturing defects.
Please see our Warranty information for more details.